Frequently Asked Questions

Q: Where exactly are you in Clapham Junction, and how close are you to the station?

A: If you are trying to work out whether you can pop in before work or after the school run, the main thing is how easy it is to get to me. The clinic is on Lavender Hill at 99-109 Lavender Hill, Unit 83, SW11 5QL, which is a short walk from Clapham Junction or Clapham Common stations.

Most people come up Lavender Hill from the station side or walk down Cedars road if taking the tube. On top of that, the 345, 77 and 87 buses stop directly outside. If you want, book in and I will send a quick “how to find me” email so you don’t waste time wandering.

Q: I am driving, is parking a nightmare around Lavender Hill and Clapham Junction?

A: Parking can be a bit fiddly around Clapham Junction because the controlled parking zones are designed to stop commuter all day parking. A lot of the nearby streets run timed controls on weekdays and have maximum stays for visitors, so it is worth checking the zone signs on the exact street you park on. If you are coming at peak times, it can be easier to aim for a slightly quieter side street off Lavender Hill and walk a few minutes.

If you tell me roughly what time you are aiming for, I can suggest the simplest approach.

Q: I am coming by bus, any local tips so I do not get stuck in traffic?

A: Lavender Hill and the junction itself can be pretty busy at certain times. A lot of people find it easiest to bus directly to Lavender Hill from Claphma Junction or Clapham Common, but walking from either is typically 15 minutes max.

Also keep an eye on bus lane and restriction times in the area so you are not delayed by diversions or awkward drop off points. If timing is tight, arriving 5 to 10 minutes early makes the whole visit feel calmer.

Q: How much is an initial physio assessment with you, and how long is it?

A: Most people just want a clear plan and to know the cost up front, especially in London where prices vary a lot. My initial assessment is a 60 minute appointment and it is £65, while follow ups are £55 and last 30 minutes. We use the longer time in initial assessments to properly pin down what is going on and what you should do next.

Because I’m right by Clapham Junction, plenty of patients fit sessions around work, the gym, or the school run without losing half their day. If you book online, you will see the exact options and pricing before you confirm.

Q: Do I need a GP referral to book physiotherapy with you in Battersea and Clapham Junction?

A: Nope, most people self refer because they do not want to wait around when something is niggling. If you have red flag symptoms or anything that sounds more urgent, I will tell you plainly and signpost you to the right next step. For straightforward musculoskeletal problems like back pain, knee pain, or shoulder issues, you can usually just book and we crack on.

If you are using insurance, I’m not yet registered with any insurance companies, but this is pending

Q: I sit at a desk near Clapham Junction and my neck and back are wrecked, can you help without just blaming posture?

A: Yes, and you are not the only one, desk based aches are everywhere around Battersea and Clapham Junction. We will look at what actually triggers it for you, what movements are sensitive, and what you can change at your setup without turning your life into an ergonomics project. I usually give a simple plan you can do between meetings, plus a longer term strength or mobility plan if that is what you need. Book an assessment and we will keep it practical and realistic.

Q: I am training for a run and something is flaring up, can you help runners and gym people locally?

A: I see loads of active adults who want to keep training, not be told to “just rest for weeks”. We will work out what is irritated, what you can keep doing safely, and how to scale training so you still make progress, whether you are running around Wandsworth Common, lifting in the gym, or mixing both. In marathon season and when the weather turns cold and wet, flare ups are more common, so the plan usually includes warm ups, load tweaks, and specific strength work. The goal is to get you back moving with confidence, not stuck in a stop start cycle.

Q: What is the difference between a sports massage and a physio appointment?

A: People often ask this when they are tight and sore but not sure if it is an injury. Sports massage is mainly about short term relief and improving how things feel, while physio is about assessing the problem, giving you a diagnosis, and building a plan to fix the cause and keep it away.

If you are not sure which you need, start with a physio assessment so we do not miss anything important. Either way, you will leave with a clear next step rather than guesswork.

Q: How many sessions will I need, and do you do packages?

A: I get that you want a rough idea before you commit, especially with London schedules and budgets. For many issues, we aim for meaningful change or even full resolution 4-6 sessions, with you doing specific work at home in between.

After your first appointment, I will give you a straightforward recommendation on frequency and expected timeline based on what we find. If it looks like a longer project, we will map it out so you know what you are signing up for.

Q: Can we do a quick phone or video consult first to check if you are the right fit?

A: Yes, that is a common ask, especially if you are juggling work in town and travel across the river. There is a short phone or video consult option you can book, which is useful for sanity checking your symptoms, deciding whether you need an in person assessment, and making sure you are booking the right thing.

If it sounds like you need hands on assessment or testing, I will tell you clearly and we will get you booked in at the clinic on Lavender Hill. Either way, you will come away with a sensible next step.

Q: What’s your cancellation policy?

A: You can rearrange or cancel your session directly via your confirmation email 24 hours or more before your session. Cancellation within 24 hours of the session start time will be subject to a fee of £10 unless you have prepaid the session in which case you will forfeit the cost of the session. In exceptional circumstances such as medical issues I can amend your sessions within 24 hours so contact me here if this applies to you.